- The shipment of items is carried out through our SDA - UPS - FedEx delivery partners.
- Shipping is free for an order over €350.00, are not free for an order under €350.00 and vary depending on destination country. Any duties and customs fees are not calculated at check-out and are the sole responsibility of the customer.
- Shipments are made from Monday to Friday, from 10:30am to 4:00pm, within 24 hours from receipt of the order confirmation, with the exception of national holidays.
- Any delay in order shipment may result from verification of payment. Delivery of articles may also be delayed by any necessary customs clearance, for reasons of force majeure, or because of destination reachability.
- At time of shipment the tracking is sent to the customer with the reference link of our delivery partner with which it is possible to monitor the state of the order.
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Here you can find our shipping information
Italy
For an order under €350,00 pay €15
For an order over €350,00 free shipment
Delivery partner UPS - SDA
Average delivery time 2 work days
Europe
Andorra, Austria, Belgium, Bulgaria, Czechia, Croatia, Denmark, Finland, France, Germany, Greece, Ireland, Iceland, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkey, Hungary
For an order under €350,00 pay €25
For an order over €350,00 free shipment
Delivery partner UPS - FedEx
Average delivery time 3 - 4 work days
United Kingdom \ Swiss \ Norway
United Kingdom, Swiss, Norway
For an order under €350,00 pay €35
For an order over €350,00 free shipment
Delivery partner FedEx
Average delivery time 3 - 4 work days
North America
United States, Canada, Mexico
For an order under €350,00 pay €35
For an order over €350,00 free shipment
Delivery partner FedEx
Average delivery time 4 -5 work days
Asia
Saudi Arabia, Bahrain, China, South Korea, United Arab Emirates, Japan, Israel, India (Ladakh), Qatar, Hong Kong SAR, Singapore, Taiwan
For an order under €350,00 pay €45
For an order over €350,00 free shipment
Delivery partner FedEx
Average delivery time 4 - 5 work days
Australia
For an order under €350,00 pay €55
For an order over €350,00 free shipment
Delivery partner FedEx
Average delivery time 5 - 6 work days
Africa
Algeria, Egypt, Morocco, South Sudan, South Africa (Gauteng), Tunisia
For an order under €350,00 pay €55
For an order over €350,00 free shipment
Delivery partner FedEx
Average delivery time 5 - 6 work days
Rest of world
Send us an email to info@wools.it for the price and availability of the delivery partners
For an order under €500 pay €65
For an order over €500 free shipment
Delivery partner FedEx
Average delivery time 6 -7 work days
User content terms
The following conditions apply for any Customer making a purchase through the website woolsboutiqueuomo.com owned by Wools Boutique Uomo, Via del Governo Vecchio 59, 00186 Rome Italy. The Company in this agreement document is referred as "WBU"
Conditions of the package
The conditions of the package must be verified before signing for and accepting delivery. If the package appears to have been tampered with or damaged, the customer is required to refuse delivery. In the event that confirmation of delivery has been signed by unauthorized persons, please contact WBU immediately or send an email to info@wools.it
Incorrect delivery information
If the shipment is not delivered for reasons pertaining to the customer (incorrect delivery information, absent recipient, rejected delivery), shipping costs and any customs clearance costs will be deducted from the final refund.
Order cancellation
1. Customers can request order cancellation at no cost within 4 hours of receiving the order confirmation email.
2. The request must be made in writing to the email address info@wools.it. No other method of communication will be considered valid.
3. In the event that the customer wishes to cancel the order after this period or otherwise refuses to accept the order once the package has reached its destination, WBU reserves the right to charge the customer for all possible expenses incurred (e.g. shipping in progress).
Different delivery partner
The Customer can send an email to info@wools.it requesting to use a preferred courier, the cost is charged to the customer regardless of the value of the order