Shipping Policy woolsboutiqueuomo.com

 Italian version 

The following conditions apply for any customer making a purchase through the website www.woolsboutiqueuomo.com, owned by:

WOOLS BOUTIQUE UOMO
Ditta individuale di Giovanni Saporito 
Via del Governo Vecchio 59 - 00186 – Roma - Italia
Telephone: +39 06 68210942
Website: www.woolsboutiqueuomo.com
VAT number: 11442851009
Tax Code: SPRGNN77T31I283N

The Company is referred to hereafter as "WBU"

 Delivery methods and delivery times

  1. The shipment of items is carried out through the following couriers: SDA, GLS, TNT, DHL, UPS, FedEx.
  2. Shipments are made from Monday to Friday, within 24 working hours from receipt of the order confirmation, with the exception of national holidays.
  3. Any delay in order shipment may result from verification of payment. Delivery of articles may also be delayed by any necessary customs clearance, for reasons of force majeure, or because of destination reachability.
  4. At time of shipment, the tracking number is provided, along with the reference link, with which the order status can be monitored.
  5. Average shipping times are:

Destination

Average time

We usually ship with ...

Italy

2 business days

SDA, GLS, TNT, DHL, UPS

Europe

3/4 business days

UPS, DHL, TNT, FedeX

Rest of the world

5/7 business days

FedeX

 

  1. The conditions of the package must be verified before signing for and accepting delivery. If the package appears to have been tampered with or damaged, the customer is required to refuse delivery. In the event that confirmation of delivery has been signed by unauthorized persons, please contact WBU immediately or send an email to info@wools.it
  2. If the shipment is not delivered for reasons pertaining to the customer (incorrect delivery information, absent recipient, rejected delivery), shipping costs and any customs clearance costs will be deducted from the final refund.

Shipping costs

  1. Shipping is free for orders over € 350.00.
  2. Shipping costs are not free for orders under € 350.00 and vary depending on destination country.
  3. Any duties and customs fees are not calculated at check-out and are the sole responsibility of the customer.

Order cancellation

  1. Customers can request order cancellation at no cost within 4 hours of receiving the order confirmation email.
  2. The request must be made in writing to the email address info@wools.it. No other method of communication will be considered valid.
  3. In the event that the customer wishes to cancel the order after this period or otherwise refuses to accept the order once the package has reached its destination, WBU reserves the right to charge the customer for all possible expenses incurred (e.g. shipping in progress).